Related Technical Supporting    
 
After Sale Term 
This clause is only suitable for   the dealers has formally authorized by Xin Yi Technology Co., Ltd and
the product from official website of XinYitech. In accordance with the instruction manual,the problem
occur under normal use, you can send the product to us with the warranty card, we will provide you with the warranty after sale service.
 
Warranty
The user has purchased  products from XinYiTech,we would  provide free warranty service for 1 year.  
the product quality problems occur within Warranty caused by the normal use in 30 days from
purchasing, please contact us for replacement or other service.
 
Service Policy
There are any one of the following items not belonging to have our free warranty.
1, the problem occurs duo to not in accordance with the "User's Guide" requirement, maintenance
and fault adjustment suggestion;
2, the damage and problem occurs cause by self-modification, repairing ,demolition,  
non-compliance ,out of the provisions of the manual;
3, the problem occurs  caused by  the accident or improper maintenance;
4, valid invoice, warranty card, serial number and type are altereddoes or not matched ;
 
Warranty declaration
All warranty applies only XinYi Technology Co., Ltd. for the product unauthorized or approved by us,
we will not assume any warranty responsibility and service .



    FAQ    

1.Could I have some samples for testing ?
Yes of course.
 
2.What’s delivery time if we place an order ?
It is depend on order quantity,usually,we can delivery good within 2~7days for small order.for more quantity order,let’s confirm when you confirm order.

3.could I have free sample?
we are sorry about that, sample after payment, but we promise refund the sample fee when confirm mass order.
 
4.Could you help us print logo on products ?
Yes,we can print your logo on products and any other customized requirement.
 
5.how could I know more about the product ?
you could download our product manual ,maybe you could buy a sample for testing ,if not suit for your requiement, you could return the product (no any damage )to us within 10 days from purchasing and we would refund the sample fee to you. for more information,please  kindly contact us by email ,skype ,trademanager,tel ,thanks a lot!

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